Privacy Policy

This Privacy Policy describes how PADEX collects, uses, and protects your personal information.

1. Information We Collect

We collect information that you provide directly to us, including:

Account registration information (name, email address, password)
Identity verification documents (when required by law)
Transaction history and trading activity
Communication records with our support team
Device information, IP address, and browser type
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our services
To process transactions and manage your account
To verify your identity and comply with legal obligations
To communicate with you about your account and our services
To detect, prevent, and address fraud and security issues
To analyze usage patterns and improve user experience

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist us in operating our platform
When required by law or to comply with legal processes
To protect our rights, property, or safety, or that of our users
In connection with a business transfer or merger
With your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Analyze how you use our platform
Provide personalized content and advertisements
Improve security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we may retain certain information for legal, regulatory, or business purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access to your personal information
Correction of inaccurate information
Deletion of your personal information
Objection to processing of your information
Data portability
Withdrawal of consent

To exercise these rights, please contact us through our support channels.

8. Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to the transfer of your information to these countries.

10. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.

13. No Responsibility for Trading Losses

IMPORTANT: This Privacy Policy relates solely to the collection and use of personal information. It does not address or limit our disclaimers regarding trading activities. PADEX, its owners, employees, affiliates, and partners are NOT responsible for any financial losses, damages, or negative consequences resulting from your use of our trading platform. You acknowledge that:

All trading decisions are made solely by you
You are solely responsible for your investment decisions and any resulting losses
Cryptocurrency trading involves substantial risk of loss
We do not provide investment advice or recommendations
You may lose all or more than your initial investment

By using PADEX, you acknowledge that you have read and understood this Privacy Policy. You also understand that cryptocurrency trading involves significant risk and that you are solely responsible for your investment decisions and any resulting losses.